Last Updated: March 2026

Welcome to Caletech Kenya. These Terms and Conditions outline the rules and regulations for the use of our website located at: https://caletechkenya.co.ke By accessing or using this website, you accept and agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Caletech Kenya

Caletech Kenya operates an online platform that offers technology products and related accessories for customers in Kenya.All products and services available through this website are subject to the terms outlined in this agreement.

2. Use of the Website

By using this website, you agree to:

  • Use the website only for lawful purposes

  • Provide accurate information when placing orders

  • Not misuse or attempt to damage the website

  • Not engage in fraudulent transactions

Unauthorized use of this website may give rise to legal action.

3. Product Information

We strive to ensure that all product descriptions, images, and pricing information on our website are accurate and up to date. However, Caletech Kenya does not guarantee that:

  • Product descriptions are always completely error-free

  • Product images perfectly represent the actual product

  • Prices remain unchanged due to market conditions

We reserve the right to correct errors, update product information, or modify pricing without prior notice.

4. Orders and Acceptance

When you place an order on caletechkenya.co.ke, you are making an offer to purchase a product.Orders may be confirmed through:

  • Email confirmation

  • Phone confirmation

  • Order confirmation message

Caletech Kenya reserves the right to cancel or decline an order in situations such as:

  • Product unavailability

  • Pricing errors

  • Suspicious or fraudulent activity

  • Incomplete or incorrect order information

If an order is cancelled after payment has been made, a refund will be issued.

5. Payments

We may accept various payment methods including:

  • M-Pesa

  • Bank transfer

  • Cash on Delivery (where available)

All payments must be completed according to the payment instructions provided during checkout or order confirmation. Caletech Kenya reserves the right to refuse or cancel orders where payment cannot be verified.

6. Shipping and Delivery

Caletech Kenya works with trusted courier and logistics partners to deliver orders within Kenya. Delivery times may vary depending on:

  • Customer location

  • Courier availability

  • Weather or logistical conditions

Estimated delivery times are provided as guidelines and may occasionally vary. More details are available in our Shipping & Delivery Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy.

Customers are encouraged to review the full policy on our website for details regarding:

  • Return eligibility

  • Refund timelines

  • Replacement procedures

8. Limitation of Liability

Caletech Kenya shall not be held liable for:

  • Indirect or consequential damages

  • Delays caused by courier services or third parties

  • Losses resulting from misuse of products purchased from our website

Our liability is limited to the value of the purchased product.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Text and descriptions

  • Website design and layout

is the property of Caletech Kenya and may not be copied, reproduced, or distributed without permission.

10. Privacy

Your privacy is important to us. Personal information collected through the website is handled in accordance with our Privacy Policy.

By using this website, you agree to the collection and use of information as described in that policy.

11. Changes to These Terms

Caletech Kenya reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with the revised Last Updated date. Continued use of the website indicates acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Kenya.Any disputes arising from the use of this website shall be resolved within the appropriate legal jurisdiction in Kenya.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Caletech Kenya

Website: https://caletechkenya.co.ke
Email: support@caletechkenya.co.ke
Phone: +254711500843